INA, the intervention app that makes every minute count

Made for firefighters

The INA interface has been optimised specifically for the needs of the fire services through a development process in which a group of fire officers were closely involved.

Streamlined communications

The communication between all stakeholders is streamlined in the intervention channel so that everyone has the same view and unnecessary communication is avoided.

Most user-friendly app

Every effort was made to have easy and quick access to all information. This focus on an easy-to-use interface has resulted in INA winning the award for «most user-friendly Belgian eGov app» .

Intervention Channel

For each intervention, a unique intervention channel is created that bundles all essential information and communication about the incident. The intervention channel allows for the sharing of text messages as well as images or documents. A chatbot is linked to the intervention channel which allows for the automatic posting of important information in the channel, such as a relevant procedure.

Interactive map

The interactive map is enriched with the available GIS data and will visualize relevant information on the map in a targeted manner. The intelligent map also provides routing to the location of the incident, weather information and the real-time position of the units. This component was developed by strategic partner Nazka Mapps.

INA as the starting point for the fire services 4.0

The best of both worlds: an MDT and intervention channel combined in one application

Maximum information with minimal interaction

Winner Agoria eGov and Smart City awards 2020

INA wins in the user-friendliness category of the Agoria eGov and Smart City awards! A wonderful recognition from the jury for all the work delivered. INA was also able to win the public award, which made the evening all the more beautiful. Watch the video that was shown during the award ceremony here.

powerful automation

Depending on the type of intervention and other parameters, relevant information is automatically displayed.

hosted in the cloud

The application is hosted and maintained in a well-secured cloud.


All past interventions can be consulted 24 hours after closing. Thereafter they are exported to the archive.

other technical info

INA is a progressive web application, which makes the application usable on all devices, also offline.

some other gains

Download the INA white paper!