Privacy policy

Data processor

This privacy policy informs you about how, to what extent and for what purposes Gemsotec BV processes personal data:
 

• When using our website https://gemsotec.com
• When using our services and/or products: GoRound App, INA Intervention App, SmartSolutions and Consultancy
• As an applicant

We process personal data in accordance with the applicable privacy legislation, including the General Data Protection Regulation (GDPR).

• Collection of personal data

We may process the following personal data, depending on the situation:

• Purposes for which we use your personal data

• Execution of the agreement

We process your personal data to be able to provide the products and services you have chosen.

• Administration

We also use your data to carry out our practical and accounting administration. This means, sending invoices, fines, sending confirmation emails, appointments, etc.

• Job application and HR

We use your motivation letter and CV to form a picture of your abilities as a candidate for the position offered. We also use your CV to create a recruitment reserve.

• Marketing and commercial purposes

We use your data for targeted marketing campaigns, sending newsletters and optimizing our website.

• User experience on the website

In order to offer you a smooth and pleasant user experience, we use certain personal data and cookies. This data helps us to optimize the functionality of the website and to better tailor our services to your preferences.

• Exchange of personal data with third parties

We may engage third parties and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to provide Service-related services, or to assist us in analyzing how our Service is used (e.g., CRM, customer service software, email marketing software, usage tracking software applications…).

These third parties only have access to your Personal Data to perform these tasks on our behalf and are obligated not to disclose it or use it for any other purpose. Data processing agreements are concluded with these third parties.

When you interact with messages we post on third-party platforms (such as LinkedIn, Google, and Twitter), we may also share your information with those third parties in order to provide you with targeted advertising/content based on your profile/interests through the relevant third-party platform. Your data will be used by the provider of the third-party platform to identify your account and serve you ads. You can decide which ads you receive via the privacy settings on the platform of the respective provider.

All our partners and employees are bound by a duty of confidentiality.

• Who has access to your personal data

Only relevant internal employees, our collaborating partners and other specific third parties who are part of our processes have access to your personal data to the extent necessary for the performance of their function.

• Retention of personal data

We store your personal data in the context of our services, and with a view to complying with the applicable legislation (for example: financial data must be kept for 10 years according to tax legislation, no longer than necessary).

We keep application data for up to 1 year after the vacancy has been closed if we have added the candidate to the recruitment reserve. Rejected CVs will be destroyed at the end of the procedure.

• Data Security

Gemsotec BV has taken the necessary technical and organizational measures to protect the personal data provided by you against loss, destruction, manipulation and unauthorized access. Our employees and all people involved in data processing are obliged to comply with data protection laws and to treat personal data confidentially. Our employees are also trained in this.

The exchange of sensitive and personal data between the site and its users takes place through an SSL-secured communication channel and is encrypted and protected with digital signatures.

•  Your rights regarding personal data

Data protection law grants you several rights with regard to data about you (the so-called rights of data subjects). In general, there are the right to request information about your personal data stored by us, as well as the right to correct, delete or restrict the processing of this data and to object to the processing. The EU Basic Data Protection Regulation also grants you the right to data portability. If you have given your consent to the processing of your personal data, you can withdraw it at any time with effect for the future. You also have the right to lodge a complaint with the competent data protection supervisory authority. However, if you have any questions or complaints about data security, we recommend that you contact us first. 

• How can you contact us?

You can easily contact us at the following e-mail address: info@gemsotec.com.

•  Complaint

If, despite our efforts, you still wish to submit a complaint, you can do so with our Privacy Officer who will handle your request in complete confidentiality. You can reach our Privacy Officer at the following e-mail address: info@gemsotec.com.

In addition, you can also contact the data protection authority via the link below: https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen 

•  Data processing to enable the use of the website

When you visit our website, we collect the necessary information to enable you to use it. This includes your IP address and details of the beginning, end and subject matter of your use of the website. We use third-party tracking and monitoring software (e.g., Google Analytics, Leadfeeder, etc.) to gain insights into how visitors interact with our website and its functionalities.

1. Cookies

When you visit our website, cookies are placed on your device. Cookies are small text files that are sent from a web server to your browser and stored on your computer’s hard drive. This makes it possible to recognize you when you visit the website again. In this way, we can guarantee better functionality of the site and, for example, perform web analytics. Most browsers are set to automatically accept cookies. You can deactivate the storage of cookies in your browser and have the option of deleting them from your hard drive at any time. We use different types of cookies (technical, preference, analytics, marketing, social media, etc.)

• Website functionalities

• Comments

When visitors leave comments on the site, we collect the data displayed in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam. If you leave a comment on our site, you can choose to store your name, email address, and website in cookies. These are provided for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies are stored for one year.

An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. Once your comment has been approved, your profile picture will be visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata will be retained indefinitely. We do this so that we can automatically recognize and approve follow-up comments instead of putting them in a moderation queue.

Visitor responses can be checked by an automated spam detection service.

If you have left comments, you can request to receive an exported file containing the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not apply to data that we are obliged to keep for administrative, legal or security purposes.

1. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the website.

• Sign up account

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser.

When you log in, we also set various cookies to store your login details and your screen display preferences. Login cookies are stored for two days and screen option cookies are stored for one year. If you select “Remember Me”, your login details will be saved for two weeks. When you log out of your account, the login cookies will be deleted.

When you edit or publish an article, an additional cookie is stored in your browser. This cookie does not contain any personal data and only indicates the post ID of the article you have just edited. This cookie expires after 1 day.

For users who register on our website, we also store the personal data they provide in their user profile. All users can view, edit or delete their personal data at any time (except for their username, which they cannot change). Website administrators can also view and edit that data.

If you have an account on this site, you can request an exported file containing the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not apply to data that we are obliged to keep for administrative, legal or security purposes.

• Embedded content from other websites

Articles on this site may contain embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

• Changes to the privacy policy

New legal requirements, business decisions or technical developments may require changes to our privacy policy. The privacy policy will then be amended accordingly. You can always find the latest version on our website.

By using this site, you signify your agreement to this policy. If you do not agree to this policy, please do not use our site. Your continued use of the Site following the posting of changes to this Policy will be deemed your acceptance of those changes.